In most relationships, there is conflict. The way that you deal with conflict is so important to being close. John Gottman suggests using specific word to help people repair their relationships when there is conflict. He suggests using “I feel” statements instead of “You” statements. Saying how you feel with “I feel” statements allows the other person to hear you without becoming defensive. It’s a non-threatening way of communicating.
I Feel statements:
If the communication starts to get more intense or emotional, one of you may need to take the intensity down. When emotions are high, it’s very difficult to have a reasonable conversation. Here are some suggestions for those circumstances:
I Need To Calm Down:
Apologies and taking responsibility for your part can be really powerful, especially when they’re heartfelt. They can immediately change the intensity of the interaction and start moving you in a different direction.
Finally, in every conflict there is a way to get to a resolution. Providing some positive comments can be very helpful in getting you to an agreement.
Get To Yes:
Using these statements and tools involves being kind. Kindness is the glue to healthy relationships. Kindness is like a muscle – it’s easier to be kind the more you practice. It’s difficult to practice kindness during a fight when emotions are running high. When you’re emotional, it can be hard to think of what to say to be kind. But these kind words can be powerful tools to repair feelings during a conflict so that the end result is a much closer, more intimate relationship.
Jill Barnett Kaufman, MSW, LCSW and Certified Parent Educator is an experienced clinician who helps clients discover new ways to resolve a variety of challenges and bring more happiness and peace into their lives.